To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and shipped at your expense in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
--Sales Tax (Texas)
Items shipped within the State of Texas will be subject to 8.25% local sales tax. Please check local jurisdictions for items shipped outside of Texas.
When shipping internationally, taxes, duties and any form of bureaucratic surcharge are your responsibility.
The base currency in our store is US Dollar. When you access to our store from outside of the United States, the system will automatically convert all values of items to your local currencies. However, once you checkout, any monetary amounts will be shown in the US dollar.
Our exchange rate data and values of items in all currencies except for US Dollar are updated every hour. Customer pays foreign exchange fee if applicable.